Are you a screamer who wishes that you could just calmly and effectively help your kids without raising your voice? Maybe your own parents yelled at you all the time and you know you don’t want your child to feel the same way you did. Or maybe you don’t yell, but you use punishments like time-outs and taking away toys that just don’t feel right to you on principle. What can you turn to when your child won’t stop hitting or calling names?